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How 77oh Handles Your Personal Information

When you open an account on 77oh, we collect only what we need to run your account, process payments via bKash, Nagad, or Rocket, and keep your access secure.

Account data handled directlybKash, Nagad, Rocket payment contextYour right to access or delete dataNo data sold to third partiesRegion-dependent eligibility
77oh How 77oh Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across every part of your account — from login to payment confirmation. Your data is not shared with advertisers. Here is how each area works in practice.

Payment Data Security

Your bKash, Nagad, or Rocket wallet number is used only to match incoming payment references to your account. We do not store wallet PINs or full wallet credentials at any point.

Cookie Use

Cookies keep your session active so you stay logged in across pages on mobile. You can clear them from your browser settings; doing so will require you to log in again on next visit.

Data Retention

We keep your account data while your account is open. If you close your account, personal data is held only as long as applicable regulations require, then deleted or anonymised.

Requesting Changes

You can ask us to correct inaccurate details, download a copy of your account data, or delete your profile entirely. Submit the request via live chat or email and we will respond promptly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to request your data, ask us to delete your account information, or raise a concern about how we handle your details, our support team is the right first stop. You can reach us through live chat inside your account, by email, or through our help desk — pick whichever channel works on your device right now.

Live Chat Open your account on mobile or desktop and start a chat session to raise a data or privacy question directly with our support team.
Email Support Send your privacy request or data-access query to our support email. Include your registered phone number so we can locate your account quickly.
Help Desk Ticket Log a formal request through our help desk if you want a written record of your privacy inquiry, including data deletion or correction requests.

Common Questions About Your Data on 77oh

These are the questions we hear most often about how 77oh handles account information, payment data, and your rights as someone whose data we hold.

We collect your name, email, phone number, and the payment method you choose — bKash, Nagad, or Rocket. We also log your device type and IP address for account security.

No. Payments go through your wallet's own interface. We only receive the transaction reference number to confirm your deposit or withdrawal — your wallet PIN is never seen or stored by us.

Yes. Contact our support team via live chat or email with your registered phone number. We will compile and share what we hold on your account in a readable format.

Send a deletion request through live chat or our help desk. We will close your account and remove personal data, except where we are required to retain it under applicable regulations.

We do not sell your data or pass it to advertisers. Data is shared only with payment processors like bKash or Rocket strictly to complete your transactions, nothing more.

Cookies keep your mobile session active so you stay logged in while browsing. You can disable cookies in your browser settings, but you may need to log in again each visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.